Just read an article on Photobucket and its CEO, John Corpus. When asked if the company expected the backlash, Corpus bowed his head and waited 12 seconds, then answered "No." People have left Photobucket in droves. The big complaint, other than the steep cost, was the way in which the change was implemented.
He claimed that notification emails went out explaining the change, but admitted that most were blocked as spam or ignored.
The main office, once filled with about 60 employees, is almost empty.
There is a lesson to be learned, here, about treating your customers properly.
Ron