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particularly in business, there is no excuse for lack of communications, period. in this case, it doesn't necessarily mean it's mr. day's fault if he died or has an extreme medical condition, but could be the fault of relatives or maybe it's just that there's no one to oversee and take care of mr. day's dealings and work.
I received a most welcome reply from Leonard Day Jr. this morning advising that the Lock I sent in for repair was being worked on and will be returned to me soon. The individual that received the Lock when delivered failed to send me a reply advising that it had been delivered. I figured since no notice that the Lock had been lost. Leonard E. Day Sr. is in the hospital at present and his recovery is at best doubtful! He is 87 years age at present!